Returns

You have the right to withdraw from this contract within 14 days.

The withdrawal period is 14 days from the day you or a third party named by you (not the carrier) received the goods. We may withhold the reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must send back or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired. Return shipping costs are to be covered by the customer. Items must be returned unworn, unwashed, and in their original condition and packaging.

We will process your refund within 14 days of receiving and inspecting the returned item(s), using the original payment method. 

To exercise your right of withdrawal, please send a clear statement via email to:

marie.matondo@outlook.com

Return address:

Danaide Maria Miranda Palao
Erzherzog-Karl-Straße 194
1220 Vienna, Austria

Withdrawal Form

To:
Danaide Maria Miranda Palao
Erzherzog-Karl-Straße 194
1220 Vienna, Austria
Email: marie.matondo@outlook.com

I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ()

— Ordered on () / received on ()
— Name of the consumer(s)
— Address of the consumer(s)
— Signature of the consumer(s) (only for notification on paper)
— Date